Tuesday, May 4, 2010

changing the way you think in sales


I got a call from a client last week. She had just begun our program with her company and had heard us talk about "changing how you think" in order to get better results. We hadn't yet gotten into the details of that, but since she called, I shared with her the five areas of change needed to radically change results.I hope you can use this information to achiever better sales/business results for yourself.1. Change how you think about yourselfMost of us see ourselves as victims in a big economy-held hostage by market forces and company forces. We are quick to blame others for our malaise. That's what's so cool about sales-it's up to you. It's your accountability that is THE factor in wheter you're a success or not. See yourself as an abundant being on a mission to bring value to your customers. Whether they buy or not-or whether they buy on your time line-is irrelevant. All that matters is that you're in the present moment with them while in conversation about their pains/issues/matters of the heart. The greatest sales strategies in the world won't work if you aren't thinking correctly about your self in the sales process.2. Change how you think about your market potentialMost markets are abundant. Yet, when I hear salespeople talk about their sales funnel, it appalls me at how scarcely they see things. Your market is in a lot of pain that they need you to fix for them. Never forget that. And because there is an abundance of pain-and an abundance of money available to fix that pain-then you are in an abundant market. Period. Never let the scarcity of another (even a prospect) effect you.3. Change how you think about your roles as a sales professionalThis is cool and very simple. Your role in the sales process is to create an environment for the truth to occur. You have to create a safe atmosphere where your prospect is so comfortable telling you the truth, that it's easier to do that than to lie to you. You've heard the expression "buyers are liars." Well, it's only because amateur sales people drop into "convince and persuade" mode and make them lie. If you're creating the right environment, buyers won't lie.4. Change how you think about your valueThe value you bring to customers hovers around the intersection of THEIR PAIN and YOUR SOLUTION. Stop thinking your value is all about your benefits and features. Your benefits are only relevant if they have a pain and they believe you have a solution for it. NEVER LEAD WITH YOUR VALUE. Lead with them telling you their problems-and you determining if you can help them. Most corporate selling strategies lead with how great they are for the client. If your a prospect, do you want to hear that?5. Change how you think about the sales process"OK class, who should control the sales process? The one with the money?" NO. THe one wtih the solution. Most sales people get this wrong. But you can only control the sales process to the extent you change your thinking on #1-4. If you merely try to exert control of the sales process without work on #1-4, then you'll appear crass and amateurish.So that was my answer to my client. Obviously, in training, I go into much more detail, but thought you'd maybe get a little something from that.

Original :: changing the way you think in sales


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